

I am using Outlook for Mac v16.38 (although this behavior has been happening for awhile). This issue occurs on both my iMac and MacBook Pro. Hitting a carriage return, the text suddenly enlarges to 12 point size (blue arrows) When I log off from Hubspot within the add in, the behavior is normalized with the beginning text within the body as 11pt font. The first row of text is indented one space, but text is input in the correct font size (size 11 per my Outlook preferences) 3. Tabbing to body from the Subject field skips 3-4 rows (orange box) 2. When composing an email message with the add-in logged-in, the new message exhibits these aberrant behaviors: 1. I have attached screen shots to describe the issues occurring. I have noticed old font behavior when using the Hubspot add-in for MS Outlook for Mac. I am experiencing the same frustrating behavior.
OUTLOOK FOR MAC TEXT SIZE TRIAL
Instead of or any other HubSpot staff asking us for screenshots, videos, and other proof, why doesn't someone at HubSpot fire up a Macbook and trial this out for themselves? It would save a ton of back and forth as well as put the issue right in front of them to troubleshoot on the spot.

(he's on a newer Mac and newer OS) (does not happen in web version)Īlso, I don't know why this hadn't dawned on me several months ago, but it did this morning. I did not personally experience this during the past 24 hours, but my boss seems to experience it more often than me.

If has any recent updates, I would love to hear about them. Just about all other employees use Windows-based computers and are not reporting odd behavior with the HubSpot Sales add in.
OUTLOOK FOR MAC TEXT SIZE PRO
There is one issue though, as he is on a newer MacBook Pro running macOS Big Sur, which is not the exact setup I have. Hoping to win him over to using the add in if it works now. My computer is a 15" MacBook Pro (2017) running macOS Catalina Version 10.15.7, with Microsoft Outllok for Mac Version 16.46 (21021202)Īlong a similar vein, my boss (the company owner) has not been using the HubSpot Sales add in due to the behaviors described by This is causing a bit of friction within the organization as his email corrospondance with key contacts is not being logged within the CRM, and whenever we're Cc'd in any of these emails we go into the contact and manually log the email. Decided to switch over to the Outlook desktop app beginning today in order to see if things work as expected with it too. I have been using the HubSpot Sales add in with Outlook 365 for the web for several weeks now without issue.

OUTLOOK FOR MAC TEXT SIZE PC
A slow network while using Outlook on a PC can definitely slow things down so let's make sure it's not an issue with your network speed.Uncheck the boxes next to the other plugins and click OK.Go to File > Options > Add-ins and click GO at the bottom of the screen.Check to see if there are conflicting plugins installed.Just to clarify and confirm, are you using the Outlook desktop add-in or the Office 365 add-in? If you are using the Outlook desktop add-in, these are some troubleshooting steps we can take a look at: I understand that your sales extension is causing issues in your email inbox. Thank you for reaching out to HubSpot Support. As promised, here are some troubleshooting steps provided by HubSpot Support.
